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Category: Communication & Connection

Waiting at the Wrong Door

When Fixing Keeps You From Creating

Trevor had spent several therapy sessions trying to understand his parents.

The stories were different each week, but the questions were remarkably similar. Why were they so emotionally distant? Why did they seem incapable of showing interest in his life? Why, after decades of disappointment, did he still find himself hoping that this time they might respond differently?

He wasn’t asking these questions out of anger. If anything, they came from a place of longing. Like many people, Trevor wasn’t looking for perfect parents. He simply wanted to feel known, valued, and genuinely cared for.

As I listened that day, I realized we had reached a point where understanding his parents was no longer moving the therapy forward. We knew who they were. We knew what they had consistently shown him throughout his life. The question that remained wasn’t really about them anymore.

So I asked him something different.

“What do you hope to gain from understanding all of this?”

He paused before answering.

He explained that he was trying to decide what to do about his relationship with them. After years of estrangement, he had reached out, hoping that perhaps things would finally be different. Instead, he experienced what he had always experienced. They responded politely but rarely initiated contact. They acknowledged him, but never seemed curious about his life. Finally, he said something that seemed so simple, yet carried decades of disappointment.

“I just want them to be normal parents.”

That sentence stayed with me.

Most people are not asking for extraordinary parents. They are asking for ordinary moments—someone who checks in, someone who asks how they’re doing, someone who notices they exist.

I gently reflected something back to him.

“It sounds like you’re still hoping they’ll become the parents they’ve never shown themselves to be.”

He nodded.

Carl Rogers (1961) described the tension between our ideals and reality. We naturally develop ideas about how relationships should be, yet emotional suffering often grows when we continue measuring reality against an image that has never truly existed. Trevor’s longing wasn’t irrational. It was deeply human. The difficulty was that he continued placing his hope in two people who had consistently shown him their limitations.

At that point, I thought we were talking about acceptance.

I was wrong.

Then Trevor quietly said something that changed the direction of the entire session.

“It’s all the family I have.”

In that moment, I realized something neither of us had fully recognized.

Trevor hadn’t come to therapy with the problem.

He had come with his explanation of the problem.

He believed his struggle was understanding his parents. But another question had been quietly waiting underneath that one all along.

As we continued talking, he admitted something he had never said quite so clearly before. Outside of his wife, he didn’t have many close relationships. He worked in an executive role that required him to interact with people every day. Leading meetings, collaborating with colleagues, and communicating with confidence were all part of his job, and he did them well. But despite his social proficiencies at work, he had not built personal relationships.

When I asked him why, his answer came almost immediately.

“I’ve been scared of rejection.”

That made complete sense.

If the first people we depend on repeatedly leave us feeling unseen, it is understandable that we begin expecting the same from everyone else. Attachment researchers have long described how early relationships influence our expectations of closeness, trust, and emotional safety throughout adulthood (Bowlby, 1988).

But then another realization slowly emerged.

Trevor had spent years answering one question while another question quietly waited underneath it.

He had devoted enormous emotional energy trying to repair one relationship. Meanwhile, he had never learned how to create the kinds of relationships he deeply wanted today.

So I asked him another question.

“What if what you’re really needing isn’t necessarily them?”

He became quiet.

Then he said something that, to me, became the real beginning of therapy.

“I don’t know how.”

Not how to understand his parents.

Not how to fix them.

He didn’t know how to build meaningful relationships.

That was the hidden agenda beneath every previous session.

Acceptance and Commitment Therapy encourages us to distinguish between trying to eliminate pain and building a meaningful life alongside it (Hayes et al., 1999). Those are often very different pursuits. Sometimes we become so occupied repairing what hurt us that we never begin creating what could heal us.

This has become one of my own guiding philosophies, both personally and professionally.

Create rather than fix.

Fixing asks, How do I make this broken thing finally work?

Creating asks, What can I begin building today?

There are certainly relationships worth repairing. Some conversations restore trust. Some wounds genuinely heal together. But there are also moments when we spend years standing in front of the same closed door, hoping that one more knock will finally make someone answer.

All the while, countless other doors remain unopened.

Near the end of our conversation, I asked Trevor “So, when do you think you might begin creating instead of continuing to fix.”

He smiled nervously before giving one of the most honest answers that actually made me so sad.

“You asking me right now just made me want to run and hide.”

There was no attempt to sound insightful. No polished conclusion. Just honesty.

Ironically, that gave me hope.

Fear often tells us exactly where growth is waiting.

By the end of the session, we were no longer talking about changing his parents. We were talking about learning a skill he had never been taught—how to slowly build friendships, tolerate vulnerability, maintain relationships over time, and accept that meaningful connection is not something we find all at once. It is something we create, one conversation, one invitation, one act of courage at a time.

I suspect many of us do some version of this.

We keep trying to repair the career that disappointed us instead of creating one that fits us better.

We keep waiting for an apology that may never come instead of building peace without it.

We keep hoping someone else will finally become who we have always needed instead of asking what kind of life we can begin creating today.

Perhaps one of the most important questions we can ask ourselves is not,

“How do I fix what was broken?”

Perhaps the better question is,

“What have I not yet begun to create?”

References

Bowlby, J. (1988). A secure base: Parent-child attachment and healthy human development. Basic Books.

Hayes, S. C., Strosahl, K. D., & Wilson, K. G. (1999). Acceptance and commitment therapy: An experiential approach to behavior change. Guilford Press.

Rogers, C. R. (1961). On becoming a person: A therapist’s view of psychotherapy. Houghton Mifflin.

Emotional Closeness Over Grand Gestures

When we think of February, we often picture big declarations of love. But psychological research shows that emotional closeness is built not through grand events — but through everyday moments of responsiveness, presence, and shared attention.

These are known as “bids for connection” — a term coined by psychologist John Gottman. A bid can be as simple as a shared laugh, a “Did you see that?” during a movie, or a quiet moment of being listened to. When these bids are met with attention (instead of dismissal or distraction), trust and emotional safety grow over time.

In fact, couples and close friends who regularly “turn toward” each other’s small bids for connection show stronger long-term bonds, lower stress, and better mental health outcomes (Gottman & Gottman, 2015).

This February, instead of more pressure to be perfect, what if we just practiced being more present?

References:

Gottman, J. M., & Gottman, J. S. (2015). The Seven Principles for Making Marriage Work.

Reis, H. T., & Shaver, P. (1988). Intimacy as an interpersonal process. In Handbook of personal relationships (pp. 367–389).

Finding Light in September: Recovery, Prevention, and Hope

September is more than the transition from summer to fall. It’s a month dedicated worldwide to two deeply important themes in mental health: Suicide Prevention Awareness and Recovery Awareness. Both serve as reminders that mental health touches every one of us—directly or indirectly—and that hope and healing are possible.

Changing the Narrative on Suicide

The conversation around suicide has long carried stigma and silence. Yet research shows that open, compassionate dialogue is protective. When individuals feel seen and heard, their risk decreases (Chu et al., 2017). This year’s international theme, “Changing the Narrative on Suicide,” emphasizes shifting the focus from fear and judgment to understanding and support.

Too often, suicide is discussed only after a tragedy. Prevention means building everyday cultures of care where emotional struggles are normalized, not hidden. Friends, coworkers, and family members don’t need to have all the answers—they simply need to show up. Even small gestures, like checking in with a text or asking “How are you, really?” can communicate value and belonging.

Importantly, suicide prevention should never single out or spotlight individuals as “at risk” in a way that isolates them. Instead, it reframes the responsibility as collective. Just as public health campaigns around seatbelts or smoking reduced harm through shared action, shifting narratives around suicide can foster widespread resilience and safety.

Recovery Is Real

Alongside prevention, September also marks National Recovery Month. The 2025 theme, “Recovery is REAL: Restoring Every Aspect of Life,” reminds us that recovery from substance use or mental health challenges is not only possible but common.

Recovery is multidimensional. It’s not only about abstaining from substances or managing symptoms—it’s about reclaiming identity, purpose, and relationships. Research highlights that connection to supportive communities significantly improves recovery outcomes (Best & Laudet, 2010). Employment opportunities, creative expression, spirituality, and physical health are equally vital to the journey.

Recovery is not linear. It includes setbacks, restarts, and unexpected detours. But each step forward is proof that change is real. As one study notes, relapses are not failures but often turning points toward stronger long-term stability (Kelly & Greene, 2014). Celebrating progress—rather than perfection—can keep hope alive.

What We Can Do Together

  • Listen without fixing. Offering presence and non-judgmental listening often matters more than immediate solutions.
  • Normalize help-seeking. Just as we wouldn’t hesitate to see a doctor for chest pain, reaching out for emotional pain should be seen as strength.
  • Create safe spaces. Workplaces, schools, and community groups can model openness by incorporating mental health check-ins, resource posters, and staff training.
  • Share resources. Knowing where to turn in moments of crisis can make all the difference.

Resources for Support

  • 988 Suicide & Crisis Lifeline (U.S.) – Call or text 988 anytime.
  • SAMHSA Helpline – 1-800-662-HELP (4357) for mental health and substance use support.
  • National Alliance on Mental Illness (NAMI) – nami.org for education, support groups, and advocacy.

Final Note

September invites us not to turn the spotlight on vulnerability, but to widen the circle of compassion. By changing the way we speak about suicide, and by celebrating stories of recovery, we remind ourselves and others that no one is alone in this journey. Hope is not abstract—it is lived, shared, and real.

References

Best, D., & Laudet, A. (2010). The potential of recovery capital. RSA Projects. https://www.thersa.org/globalassets/pdfs/reports/mental-health-and-recovery-report.pdf

Chu, C., Buchman-Schmitt, J. M., Stanley, I. H., Hom, M. A., Tucker, R. P., Hagan, C. R., Rogers, M. L., Podlogar, M. C., Chiurliza, B., & Joiner, T. E. (2017). The interpersonal theory of suicide: A systematic review and meta-analysis of a decade of cross-national research. Psychological Bulletin, 143(12), 1313–1345. https://doi.org/10.1037/bul0000123

Kelly, J. F., & Greene, M. C. (2014). Where there’s a will there’s a way: A longitudinal investigation of the interplay between recovery motivation and self-efficacy in predicting treatment outcome. Psychology of Addictive Behaviors, 28(3), 928–934. https://doi.org/10.1037/a0034727

Substance Abuse and Mental Health Services Administration. (2020). Treatment and recovery. U.S. Department of Health and Human Services. https://www.samhsa.gov

Holiday Hugs and Heartstrings

As the holiday season rolls around, it brings more than just decorations, delicious food, and gift exchanges—it offers a unique opportunity to deepen social connections. While the festivities may look different for everyone, the psychological need for connection remains universal. Understanding the psycho-educational basis of social connection during the holidays reveals why relationships play such a crucial role in this season’s joy.

The Psychological Need for Connection

Human beings are inherently social creatures. Psychologist Abraham Maslow highlighted connection as a fundamental need in his hierarchy, emphasizing its role in overall wellbeing (Maslow, 1943). During the holidays, this need becomes even more pronounced as cultural and familial rituals remind us of the importance of relationships.

Research shows that social connection is linked to mental and physical health benefits. A sense of belonging can lower stress levels, reduce symptoms of anxiety and depression, and even improve cardiovascular health (Holt-Lunstad et al., 2010). Social bonds trigger the release of oxytocin, often called the “bonding hormone,” which promotes feelings of trust and reduces stress. Moreover, spending time with loved ones activates the brain’s reward system, releasing dopamine and serotonin—neurotransmitters linked to happiness and emotional stability. In other words, connection literally makes us feel good. This is particularly meaningful during the holidays, a time when many feel heightened emotions—both positive and challenging.

The Holidays: A Unique Context for Connection

The holidays amplify this need for connection for several reasons. For one, rituals such as sharing meals, exchanging gifts, or lighting candles create opportunities for bonding. These shared traditions foster a sense of community and continuity, even across generations. They remind us that we’re part of something larger than ourselves.

At the same time, the holidays can also heighten feelings of loneliness for those who lack a strong social network. For individuals without family nearby, creating “chosen families” through friendships can help fill this gap. In fact, studies have shown that the quality of relationships, rather than their quantity, is what matters most for psychological health.

Addressing Social Challenges During the Holidays

While the holidays can bring joy, they can also highlight feelings of loneliness for some. It’s essential to recognize that not everyone has access to close-knit social circles. For these individuals, intentional efforts—such as reaching out to a friend, volunteering, or joining a community event—can create meaningful connections.

Additionally, cultivating self-compassion can buffer against feelings of isolation. According to Neff (2003), self-compassion involves treating oneself with kindness and understanding, particularly during emotionally difficult times.

The Impact on Collective Wellbeing

Beyond individual benefits, social connection during the holidays fosters collective wellbeing. It strengthens communities, builds resilience, and reinforces cultural traditions. By prioritizing relationships, whether through family gatherings, reconnecting with friends, or supporting neighbors, we contribute to a ripple effect of positivity.

Tips for Enhancing Social Connection This Holiday Season

Prioritize Quality Time: Focus on meaningful conversations and shared experiences instead of being distracted by tasks or technology.

Embrace Inclusivity: Reach out to neighbors, colleagues, or acquaintances who might not have a place to celebrate, creating a stronger sense of community.

Stay Present: Whether through virtual calls or in-person gatherings, being emotionally present fosters deeper connections.

Practice Gratitude: Expressing appreciation for loved ones strengthens bonds and creates a positive feedback loop of warmth and affection.

The Ripple Effect

Social connection during the holidays doesn’t just benefit individuals—it also has a ripple effect. Families who feel emotionally close are better at resolving conflicts, friendships deepen through shared experiences, and communities grow stronger when people actively include others. By investing in connection, we collectively create a brighter, more supportive environment for all.

So this holiday season, remember that togetherness isn’t just a tradition—it’s a psychological cornerstone of happiness. Whether it’s a heartfelt conversation, a shared laugh, or a moment of quiet reflection with a loved one, these connections are truly the best gift you can give or receive.


References

Emmons, R. A., & McCullough, M. E. (2003). Counting blessings versus burdens: An experimental investigation of gratitude and subjective well-being in daily life. Journal of Personality and Social Psychology, 84(2), 377-389. https://doi.org/10.1037/0022-3514.84.2.377

Holt-Lunstad, J., Smith, T. B., & Layton, J. B. (2010). Social relationships and mortality risk: A meta-analytic review. PLoS Medicine, 7(7), e1000316. https://doi.org/10.1371/journal.pmed.1000316

Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396. https://doi.org/10.1037/h0054346

Neff, K. D. (2003). The development and validation of a scale to measure self-compassion. Self and Identity, 2(3), 223-250. https://doi.org/10.1080/15298860309027

Rimé, B. (2009). Emotion elicits the social sharing of emotion: Theory and empirical review. Emotion Review, 1(1), 60-85. https://doi.org/10.1177/1754073908097189

Wildschut, T., Sedikides, C., Arndt, J., & Routledge, C. (2006). Nostalgia: Content, triggers, functions. Journal of Personality and Social Psychology, 91(5), 975-993. https://doi.org/10.1037/0022-3514.91.5.975

Anger is not good or bad. It is valid.

In this journal, I share with you a snippet of my work with Burt regarding an emotion that we, at times struggle to deal with. That is, anger. The vignette below was taken from our first psychotherapy session. I previously met him for the initial assessment where he expressed his goals. As you will notice, we delve quickly into one of his main concerns, anger management.

Burt: I just like to frame the goals again and it’s kind of like threefold. So, the first real goal I think with you, is to work on strategies to lengthen my fuse, and my overall agency. When I’m having arguments with my wife.  Yes, like so normally my temperament is like, I want to be like this very Zen, hands behind my back, just caring, thoughtful, quiet person: that’s like my ideal identity. And so, I really try to do that in my life and I think that I’m able to do that but I may be bottling up things that I don’t deal with them in the right way.  Then, you know, when I’m fighting with Susie, my wife, I’ll just all of a sudden like, explode and you know, nothing like, like bad physically…

Dr. Ferrer: You mean, aggressively.

Burt: Yeah. And I hate that, and I wish there was a way for you in that moment to say, stop. This is not how you want to handle this. You want to be gracious and do the hardest thing, which is like be kind to the person you’re angry with.

Dr. Ferrer: I hear from you the desire to be in a Zen state, but I didn’t hear an acknowledgement about the fact that emotions are emotions, pleasant or unpleasant. If you are, therefore, focused on only achieving a constant experience of calmness; then, it appears that you are denying the validity of anger.  Anger is an emotion that’s part of our human experience. Earlier, I use the word aggressively because anger and aggression are not necessarily the same. One can be angry and use that anger to go out and protest for a cause towards social justice. Then, another can be angry and loot and break windows. Those are two different things. But just same, the underlying experience is anger. I also hear that you tend to suppress your anger because you judge it as if it’s wrong. And so therefore, you haven’t been able to find ways to process the emotion well, let alone express it in a more effective way.  Instead, you said that you just bottle it up because you think it is wrong to express it until such point when it has already built up.

Burt: Yeah, no, that’s great. I, I don’t think I necessarily deny it. But you know, that could be true that my whole life, I sort of view it as some sort of weakness instead of like a healthy expression. And I guess, you know, the looting thing is a great metaphor for me when I lash out when I don’t want to. And so, um, I guess yeah, I mean, that makes sense. It would be better for me to embrace my feelings, but then find the response that I’m going to feel proud of or just feel better about.

The importance of this vignette is to demonstrate that one of the keys to behavioral change is achieving an increase in self-awareness.  Burt is aware of his explosive tendencies, but he only saw it as a weakness and dismissed the reality that anger is a vital part of human experiences.  By accepting this normal emotion, he understood that he can then learn ways to express it more effectively.

Throughout the succeeding therapy sessions, Burt shared other situations where he finds difficulty in identifying, processing and managing his anger emotion.  However, he also had begun applying the strategies we built during our meetings.  In general, this strategy included the following elements. However, this is only an example pertaining to his interaction with his wife towards the goal of reducing angry outbursts.

1. Increased awareness of various feelings throughout the day, but with particular emphasis on recognizing anger.  Anger may stem from repeated frustrations.  I posit that frustration is a reaction when we don’t get our needs met.  In the case of Burt’s argument with his wife, the need is to be heard and/or validated.  When he thought that his wife was unable to display empathy and understanding, then he got frustrated. But, he suppressed this feeling for as long as he can’t anymore. Ultimately, he exploded through mean words and a harsh tone of voice towards his wife.  One specific strategy he agreed to practice was to pause periodically, throughout the day.  For example, every hour, he paused to identify the feelings and/or emotions during the past hour he experienced.  If this included frustration or even anger, he then examined the need he had that was not met.

2. Worked on expressing his need. Rather than keeping his negative thoughts to himself, Burt started acknowledging when his point-of-views are dismissed in marital discussions.  He learned to communicate to his wife by asking for an agreed time to express his thoughts. For example, “Honey, when’s the best time to talk to you about something that is on my mind?”

3. Be prepared for the conversation. Burt kept mental bullet-points, so his agenda was in order when he had the conversation with his wife.  He expressed what he hoped an effective communication to be like and he learned to ask for his general needs in their relationship. In turn, he also asked what his wife needed from him.

The shift to an improved interaction between Burt and his wife was not overnight. Still, he reported that their fights decreased eventually.  More importantly, he recognized that having marital arguments with consequent anger at times is just part of the process of getting through communication.

Anger is not bad! It is valid. It is when one expresses anger destructively does it become unfavorable and consequential behavior. However, there are numerous ways to process anger, just like what is presented above.  It is important to break down each experience of anger and identify more effective strategies to manage it.

If you are experiencing difficulties with anger management, don’t hesitate to consult with a mental health professional and discover how you can also take better control of your emotions.

Read more from Rizaldy R. Ferrer, Ph.D.

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